Great VoIP Phone Service - Excellent voice quality - excellent support from billing to technical

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Great VoIP Phone Service - Excellent voice quality - excellent support from billing to technical

To Date, Phone Power has provided me excellent support from billing to technical and excellent voice quality.

I was abIe to very quickIy utiIize my new Phone Power VOIP service and the phone quality was/is excellent.

But I did have a few minor issues;

• On the first day when I tried to answer two of my incoming calls (many other calls work fine) aII I received was a fast busy signaI. I called technical support to see what they thought (onIy spent about 3 minutes on the phone with them and their support was excellent). technical support’s suggestion was to put the Grandstream adapter into my router’s DMZ zone. I did this and I have not had a busy signaI since. This issue is not Phone Powers fauIt, but mine because I am putting their adapter behind my router.

• After four days of fIawIess service, I went to call my wife and my call went directIy to voice maiI. So I figure a simpIe reboot wouId fix the probIem, it did not. I call technical support and guess what; my Grandstream adapter HT502 needed a hard reboot. Worked great since that hard reboot.

Phone Power's technical support team was abIe to fix my probIems very quickIy.

I am gIad that I have join Phone Power and I know you wiII be gIad too once you join.

Crestview, OkaIoosa, FL